Frequently Asked Questions

How do I get my TikTok verified?

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Written by Maren
Updated over a week ago

Can I change my TikTok username after creating my account?

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Can I change my email address after creating my account?

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My follower count says “zero,” can you update it?

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Updated over a week ago

I no longer wish to use Pearpop, How do I close my account?

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Updated over a week ago

Do I have to follow a specific creative direction when entering a challenge?

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Updated over a week ago

When will I get my challenge reward?

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Will I be paid upfront for entering challenges?

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Updated over a week ago

How will I receive my payment/reward?

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Updated over a week ago

Can I buy the views on my entry in order to earn rewards?

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Written by Maren
Updated over a week ago

Can I enter the challenge from multiple TikTok accounts?

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Written by Maren
Updated over a week ago

I’m getting a message saying I’m not eligible to enter the challenge. What does that mean?

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Updated over a week ago

How loud should the audio be on my challenge submission?

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Updated over a week ago

Why do some challenges close and reopen multiple times?

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Updated over a week ago

What happened to collabs?

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Updated over a week ago

When can I expect Payment for challenges?

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Updated over a week ago

How will I get paid?

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Updated over a week ago

How do I sign up for Hyperwallet?

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Updated over a week ago

Can I add to my challenge budget once it has started?

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Updated over a week ago

How long do these challenges last?

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Written by Maren
Updated over a week ago

Do I get a report after the challenge ends?

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Updated over a week ago

Can I send in an example video of what I want submissions to look like?

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Written by Maren
Updated over a week ago

What kind of creative guidelines work best for challenges?

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Written by Maren
Updated over a week ago

How many videos and views will I be able to get for $X?

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Written by Maren
Updated over a week ago

How will pearpop deal with videos that don’t meet the requirements?

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Written by Maren
Updated over a week ago

Will I have someone to oversee the campaign/challenge?

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Updated over a week ago

Is there a budget minimum for self-service challenges?

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Updated over a week ago

How do I make a self-service challenge?

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Updated over a week ago

What is a self-service challenge?

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Written by Maren
Updated over a week ago