All Collections
General Help & Support Articles
Why Did My Video Submission Get Taken Down?
Why Did My Video Submission Get Taken Down?

Understand why your video submission was removed and how you can resolve it.

C
Written by Cade Mason
Updated over a week ago

It can be very frustrating to learn that your video submission was removed. You spent so much time and effort getting it ready to go. We appreciate your hard work. Let's figure out why it was removed.

Here are the most common reasons why a video submission gets removed:

Incorrect Instructions

One of the most common reasons a video submission challenge is removed can be by not following the instructions exactly how they're specified. Make sure to review the "Challenge Details" before submitting your video to make sure you meet the requirements.

Requirements might include, tagging an account, using a hashtag, specific music, subtitles, etc.

Regional Restrictions

Some challenges have restrictions as requested by the client. Make sure to review the "Challenge Details" before submitting your video to see if there are any regional restrictions before submitting.

Low Follower Counter

Our challenges are only open to accounts that have a minimum of 1000 followers. If you do not meet this requirement, your submission may be removed.

But Wait, None of these Apply to Me...

If none of these issues apply to your video submission, or maybe you need some help understanding what went wrong, feel free to reach out to the review team at: [email protected]. We'll be sure to get back to you as fast as we can!

Did this answer your question?